Capital Letters is moving its repairs, maintenance and compliance services to an online, tenant-driven platform from Evo Digital to improve how the company tackles homelessness in London. Capital Letters was established in 2019 in response to London’s homelessness crisis and is funded by the government’s Department for Levelling Up, Housing and Communities (DLUHC). Evo comprises…
Capital Letters partners with Evo Digital to tackle homelessnessRead More →
091 - January 2023
Ateb Group outsources IT help desks to Central Networks
Ateb Group has appointed Central Networks to support its in-house IT department, comprising an outsourced help desk function and strategic consultancy. Central Networks is now managing Ateb’s IT help desk for its 130-strong workforce, receiving around 1,200 IT requests per year, leaving the housing provider’s in-house digital team to focus on the future of its…
Ateb Group outsources IT help desks to Central NetworksRead More →
Calico appoints M247 for digital transformation
Calico Group has appointed connectivity and cloud provider M247 to redesign its network, optimise operations and enhance security. M247 worked with Calico’s ICT team to assess the housing provider’s current operations, resulting in Calico’s move from a traditional MPLS network to SD-WAN; this allows Calico’s staff to access information direct from their cloud applications instead…
Calico appoints M247 for digital transformationRead More →
24/7 care requires 24/7 technology
Welsh charity Llamau uses Housing Insight’s technology to help it reduce homelessness among young people and vulnerable women. A person may come to us during the night in an emergency and say, “I need help.” They may have found the courage to walk away from a situation of domestic abuse and they urgently need to…
24/7 care requires 24/7 technologyRead More →
Govtech trends for 2023
2022 brought several new challenges that affected our daily lives. Civica’s Harold de Neef shares seven key trends to help housing providers and public sector organisations prepare and adapt to these challenges. 1. Survival mode switch ‘on’ This year, UK inflation reached levels not seen in 40 years. With significant increases in living costs around…
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Are you ready for business process automation?
Housing Technology interviewed business process automation (BPA), data integration and workflow experts from Active Housing by Hallnet, CGI, Manifest Software Solutions, MIS Active Management Systems, NEC Software Solutions, Neo Technology and One Consulting on the role of BPA in housing providers’ internal- and external-facing operations. What is BPA in social housing? Alan Swift, technical director at…
Are you ready for business process automation?Read More →