MRI Software has launched MRI Safer Communities, a cloud-based case management solution to report, manage and monitor cases of anti-social behaviour and domestic abuse in social housing. Safer Communities provides an efficient way for housing providers’ ASB- and DA-focused teams to record incidents, as well as actions and interventions taken to support victims and deal…
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092 – March 2023
When digital maturity met legacy stock
The housing sector has a track record of responding to change; from the rent cuts during the Cameron/Osborne austerity era to the more recent pandemic, housing providers have demonstrated they can pivot. While that agility is an asset and undoubtably delivers short-term gains, bubbling under the surface are more systemic challenges. This is illustrated by…
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Cyber-threats to IoT & OT technologies
As more housing providers migrate to the cloud, they’re gaining access to a wealth of tools and services that should benefit both their tenants and their businesses. However, when moving to the cloud, any organisation must overcome a few initial challenges that they might not have faced using a traditional IT set-up, and these hurdles…
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Welcoming AI into our homes
Civica’s Alex Oldman explores how the internet of things is already making a big difference in social housing, but there’s still some way to go. Artificial intelligence (AI) is proven to deliver real benefits and protect residents from harm using pattern cognition and augmented reality. While the UK government announces plans to introduce ‘Awaab’s law’…
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Poplar HARCA’s validation of Aico environmental sensors
Poplar HARCA knew it needed to make its residents’ homes safer, greener and healthier, and it was also looking for better ways to manage its housing portfolio. The beginning – Tech, meet human ingenuity It all started when Peter Marcus, Poplar HARCA’s assistant director of research, development and transformation, wanted to prove that the air-conditioning…
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Spotting the signals of an impending cyber-breach
It’s hard to know what’s more challenging for housing providers these days – coping with the increase in the scale and complexity of cyber threats or managing the security tools to contain them and the noise they create. From talking to Sophos’s numerous housing clients, it’s clear that their IT environments are as complex and…
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