During the Housing Technology 2023 conference at the start of March, three areas stood out as being top of the guests’ wish-lists and concerns. The first two were data management and cybersecurity, both of which were widely covered during the wealth of presentations at the conference. The third area was collaboration. Not in the sense…
Two heads are better than one…Read More →
092 – March 2023
Milton Keynes Council’s arrears fall by £400k
Milton Keynes Council has used the same Mobysoft software and consultancy package to cut its arrears by over £400,000 as well as substantially reduce the number of households in arrears. Leona Evans, housing income manager, Milton Keynes Council, said, “Since April 2022, we’ve 355 fewer households in arrears and we’ve reduced our high-level arrears [cases…
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South Ayrshire Council takes on Egress Prevent & Defend
South Ayrshire Council is now using Egress Prevent and Egress Defend to improve security, cut costs and remove complexity from its tenant-facing operations and services. In order to deal with the sensitive personal and financial information it holds on its tenants, the council wanted to have a secure network completely separate from its main corporate…
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Oxford City Council’s arrears down by £170k with Mobysoft
Oxford City Council’s arrears have fallen by £170,000 during the past year after its implementation of RentSense and advice from Mobysoft’s income maximisation consultancy. Katie Ball, income manager, Oxford City Council, said, “RentSense now provides an accurate caseload for our income team, and the consultancy from Mobysoft’s housing-income expert really got our officers involved and…
Oxford City Council’s arrears down by £170k with MobysoftRead More →
Sovereign pilots CTG fibre-optic broadband
Sovereign Housing has partnered with Complete Technology Group to install fibre-optic broadband in its communal properties. The first phase of Sovereign Housing’s project is to assess the suitability of various areas and properties for fibre-optic connections, followed by initial digital infrastructure works. The second phase will be for ISPs to give Sovereign’s residents the option…
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Data fatigue in an IoT world
Housing providers like us are suddenly dealing with a LOT of data. Our recent pilot scheme to use Switchee devices in the hunt for more data on how our customers are using the energy and heat in their homes is a great example; it will see real benefits for our customers but it adds to…
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