Britannic Technologies has won a tender to supply Plus Dane Housing with a cloud-based, unified communications and contact centre solution from 8×8. Plus Dane wanted to augment its customers’ journeys by offering a full omni-channel service spanning phone, email web chat and social media, underpinned by 100 per cent reliability. Britannic will be designing and…
Plus Dane goes omni-channel with Britannic Technologies and 8×8Read More →
092 – March 2023
Kent Homechoice opts for Huume’s housing-needs software
Kent Homechoice has chosen Huume for the next generation of its digital housing-needs management software. With over 100,000 properties in its combined stock portfolio, Kent Homechoice comprises an alliance of 28 housing associations and 13 local authorities providing social and affordable housing across the county. Huume’s SaaS-based software will be used by Kent Homechoice’s alliance…
Kent Homechoice opts for Huume’s housing-needs softwareRead More →
Single Homeless Project first to go live with ActiveH Web
Single Homeless Project, a London-wide charity, has become the first organisation to implement ActiveH Web, the web version of the ActiveH housing management software from MIS-AMS. Gil Komur, assistant director of IT and projects, Single Homeless Project, said, “We’ve been a MIS-AMS customer since 2021. When we decided to explore ActiveH Web, our main goal…
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CCHA & Housing Insight – 700 homes go digital in five months
When we made our pre-pandemic decision to integrate our housing management system with a cloud-based platform, we opted for PanConnect by Housing Insight. As you would expect, we followed a full procurement process and considered a number of vendors before making a final choice. We found that Housing Insight’s costs were competitive and, from speaking…
CCHA & Housing Insight – 700 homes go digital in five monthsRead More →
Moving on from a ‘human approach’ to business intelligence
Rent collection and supporting tenants in financial difficulty has barely changed during the past two decades. Despite advances in technology and data analysis, teams are still being held back by manual, inefficient methods of working. And as the number of homes managed by housing providers increases, the problems are becoming even more evident. With the…
Moving on from a ‘human approach’ to business intelligenceRead More →
Keep the hackers out of your homes
Research by Housing Technology shows that across the housing sector over 75 per cent of organisations are deploying or planning to deploy IoT projects within the next 24 months. The main drivers for these IoT projects are improving tenant and building safety, better asset management, and more efficient repairs and maintenance. There are several parts…
Keep the hackers out of your homesRead More →
