When used well, data provides a single version of the truth regarding an organisation and its customers. Following the death of Awaab Ishak who died in 2020 aged two in a home his parents rented from Rochdale Boroughwide Housing (RBH), questions have been asked about the data housing providers hold on their tenants and whether…
From mould to metrics with RBH & Socitm AdvisoryRead More →
092 – March 2023
Overcoming digital self-service mistakes
As a supplier of digital self-service solutions, Active Housing has partnered with housing providers of all sizes across the UK. Post-pandemic, we’ve seen a flurry of housing providers embark on a range of self-service projects, such as customer portals, tenancy applications and repairs reporting. However, amid these exciting projects, we see the same mistakes hindering…
Overcoming digital self-service mistakesRead More →
Platform Housing’s IoT deployment with Switchee
Platform Housing is installing Switchee devices in its residents’ homes. The housing provider wants to use Switchee’s IoT-based smart thermostats to provide real-time data and analytics about the performance of its housing stock. The use of Switchee data and its use in the housing provider’s core business applications (via API) will help to inform decisions…
Platform Housing’s IoT deployment with SwitcheeRead More →
