Housing Technology interviewed AI specialists from Civica, Converse360, Made Tech, Mobysoft, NEC Software Solutions, Orlo and Riverside Group on the business imperatives, internal and external operations, pitfalls and advice, ethical questions and staff concerns associated with the adoption of AI by housing providers. The business case for AI in housing Glen Ocskó, head of local…
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093 - May 2023
AI-powered experience orchestration
Housing providers are increasingly embracing AI to address critical challenges and improve their tenants’ experience. With its wide-ranging applications, AI has the potential to revolutionise property management, streamline tenant communications and enhance decision-making, making both the lives of tenants and housing providers’ operations easier, faster and more efficient. Experience orchestration ‘Experience orchestration’ plays a pivotal…
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Mobysoft AI for damp & mould problems
Mobysoft has reported that the damp and mould problems experienced by most housing providers could be remedied by using AI. The predictive analytics firm has championed the use of an AI repairs platform to solve what has become a problematic and high-profile issue for housing providers and their tenants. Mobysoft’s RepairSense, an AI platform for…
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Fife Council’s connected homes with Aico
Fife Council is exploring a solution to monitor housing quality for all residents in its 32,000 properties. To reach this goal, the council has started a 12-month pilot project as part of its ‘Housing Plus’ programme, with Aico’s HomeLink Connected Home solution installed in 90 properties spanning a range of building types. The pilot project’s…
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Housing repairs… Why technology is only part of the answer
Let’s not get distracted by shiny new bits of technology while ignoring the fundamentals of what we need to build. New technology has brought both opportunities and challenges to housing services (including repairs), promising greater efficiencies once they’re in place but requiring patience, investment and cultural shifts to make sure we adopt the right tools…
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IntoZetta’s annual ‘data In housing’ survey results
Back by popular demand… Following the success of last year’s inaugural survey, this year’s Data in Housing has seen an amazing doubling of the recipients taking part. In 2022, we reported across four issues of Housing Technology on how leaders in housing data viewed the pressing issues facing our sector. As well as providing the…
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