Complete Technology Group has been chosen by Curo to oversee the roll-out of full-fibre networks for tenants living in its multi-dwelling units (MDUs). Curo’s housing portfolio comprises 13,000 properties, of which 4,700 are in MDUs. CTG will work with Curo and a number of third-party ISPs, as well as its sister company, Complete Fibre, to…
Curo partners with CTG for full-fibre roll-outRead More →
094 - July 2023
Defining the ‘social’ in ESG
Social impact is an essential part of ESG, itself becoming more central to the mission of housing providers. While for the ‘G’ and ‘E’ there are clear regulations, the ‘S’ requires dialogue with the public. The need for public engagement varies between the different elements of ESG. Governance (G) is highly regulated, and the environmental…
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Barnet Homes combats homelessness with MRI Housing Options
Barnet Homes is now using MRI Software’s Housing Options to manage its homelessness cases, allocations, referrals and reporting alongside compliance with the Homelessness Reduction Act (HRA) and Homelessness Case Level Information Collection (H-CLIC). Sonia de la Orden, data integrity project manager, Barnet Homes, said, “We needed a robust validation tool that identifies all H-CLIC errors…
Barnet Homes combats homelessness with MRI Housing OptionsRead More →
Platform Housing’s Futr AI chatbot
Platform Housing has signed up for Futr AI’s digital services following a four-week pilot of the company’s chatbot and new live chat software. During the pilot project, the housing provider used Futr AI’s chatbot software to gather data on its customers’ preferences and its customer advisors’ user experiences. The automated chatbot answered 5,000 customer interactions,…
Platform Housing’s Futr AI chatbotRead More →
Data matters
Housing Technology interviewed data management specialists from CGI, Civica, FLS – Fast Lean Smart, Insite Energy, Jaywing, Manifest Consulting and NEC Software Solutions on the role of data management in social housing, how to move from bad to good data, cultural and behavioural changes, data metrics and the pitfalls to avoid when implementing data management…
Data mattersRead More →
Risk management and housing data
There is too much talk about threads, whether golden, process or data, in housing today and not enough conversations around how guidance is simply a signpost to make things easier and simpler for people to make their own decisions around critical areas such as risk management. ‘Let’s tether that horse to that post’ Interpretations around…
Risk management and housing dataRead More →
