The way that an organisation organises its technology function is commonly called an ‘IT operating model’. It should be there to support an organisation’s goals and be aligned to what the organisation wants from technology and data. Gartner identifies five primary IT operating model patterns. Asset (as in IT stuff, not housing), process, service, value,…
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095 - September 2023
Housing Technology’s Data Management 2024 report
After the success of our second Data Matters event earlier this month at The British Museum in central London, we are starting the research for our brand-new Data Matters 2024 market intelligence report, focused exclusively on data management in social housing. With almost all housing providers now recognising that data management is truly fundamental to…
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Seamless, slick & fast self-service
Technology is reshaping how housing providers engage with their tenants and contractors. Self-service apps and portals have emerged as dynamic tools to streamline processes and enhance communications; they are no longer considered ‘nice to have’ but a necessity for well-functioning housing operations. Exceptional self-service apps & portals User-centric design is paramount when creating self-service solutions….
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Link Group – How to do digital-aided design
Like many housing providers, Link Group’s IT and digital estate has evolved over a long period of time. Decades of investment in a multitude of software, hardware and communications technologies has built-in layers of complexity and sophistication, plus moving to the cloud has also created new opportunities and challenges. We have an extensive array of…
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Regulatory compliance vs. complexity, poor data & resources
Tenant safety and housing quality are always in focus, but with the new Social Housing Regulation Act (SHRA) that was passed in July 2023, it’s clear that much still needs to be done. The changes are designed to strengthen the proactive abilities of the Regulator of Social Housing and the Housing Ombudsman to inspect housing…
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Wirral Council opts for Simpson Associates’ analytics & Microsoft Fabric
Simpson Associates has been chosen by Wirral Council to design and deliver a machine-learning and advanced data analytics solution based on Microsoft Fabric, an all-in-one suite of analytics software that spans data movement, data science, real-time analytics and business intelligence. Simpson Associates will work with the council’s in-house teams to develop a Microsoft Fabric data…
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