Bromsgrove District Housing Trust (BDHT) is set to implement Mobysoft’s RepairSense software alongside its existing deployment of the software provider’s RentSense income collection software. RepairSense is an AI-powered predictive analytics tool designed to help housing providers optimise the management of their repairs through greater productivity of the repairs operatives, cutting down on multiple visits to…
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095 - September 2023
Step-by-step audit preparations
Preparing for an audit can be daunting but it doesn’t need to be. This article provides real-life examples and best practices for when preparing for an audit. In particular, we’ll focus on a scenario where you’ve just finished your last scheduled ISO 27001 audit (the following tips can also be applied to many other standards)…
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Cadcorp’s cloud mapping at Torus
Torus Group is using Cadcorp’s cloud-based GIS and web-mapping tools to gain a better understanding of its neighbourhoods, housing patches and customer demographics as well as predictive analytics around its future stock improvements and property developments. To avoid the need for expensive internal IT infrastructure, Torus chose cloud-based versions of Cadcorp SIS Desktop and Cadcorp…
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Totalmobile & WorkPal team up for field-service ‘powerhouse’
Totalmobile and WorkPal, both field-service software specialists based in Belfast, are combining their respective technological and commercial strengths to offer customers across the UK and Ireland a wider range of field-service management (FSM) solutions. Totalmobile offers a comprehensive and integrated FSM platform for enterprise businesses, including job management, mobile working, lone-worker protection, rostering and field-service…
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Review of Data Matters 2023
Housing Technology’s second successful Data Matters one-day event took place at The British Museum in central London earlier this month. Kindly sponsored by 3C Consultants, Aareon, IntoZetta, Social Telecoms and Switchee, Data Matters attracted a packed audience of over 120 data specialists from housing providers, with the event completely sold out beforehand. With 11 presentations…
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Data quality and self-service portals
Customer portals are evolving to support the fact that social housing is on a trajectory of rapid change, driven by greater regulatory scrutiny and a desire to deliver better social value. The new breed of portals automates data-quality improvements, thus improving services, reducing inefficiencies, liberating staff and supporting compliance. Housing providers are expected to not…
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