Lincolnshire Housing Partnership (LHP) is redefining the future of our support services across the organisation. With the unveiling of our Halo service hub, we’re not just addressing the immediate needs of our stakeholders but also laying the foundation for a more integrated, efficient and user-centric IT future. In today’s agile world, IT support needs to…
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096 - November 2023
Strengthen your security against ransomware
Although the cyber threats affecting housing providers are no different to most other organisations, the consequences of a successful cyberattack on a social housing organisation are different. During and after a major incident, most organisations worry about protecting their brand’s reputation, trying to continue running services and minimising the damage caused by any data losses….
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Connectivity – Finding the right solutions for your ecosystem
As a housing provider, you rely on your technology to work efficiently and deliver the best outcomes for your residents. But with so many options available, how do you find what will suit your organisation best? It starts with understanding how you currently operate, what’s working now, what your goals are by focusing on the…
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Clyde Valley Group goes low code with Netcall
Clyde Valley Group has developed its own case management system with Netcall’s Liberty Create, a low-code development platform integrated with the software provider’s omni-channel solution. Each element of Clyde Valley’s new case management system is fully customisable, with automated workflows, instant booking of appointments, reporting, and scheduling of repairs with contractors. Paul Byrne, senior business…
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Hull City Council’s fire safety & compliance with Aico
Hull City Council (HCC) is rolling out Aico’s Ei1000G gateway across its portfolio of 24,000 properties to improve compliance while creating safer homes for residents. As a landlord, gaining access to properties once they have been let is a challenge. Gas teams experience the best access rates due to the testing being enforceable, while electrical…
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RedkiteCRM bought by Infinity Group
Infinity Group, a leading Microsoft-focused cloud services, security and business applications provider, has bought RedkiteCRM, one of the UK social housing sector’s few Microsoft-focused HMS providers. As with Infinity Group, all of RedkiteCRM’s systems are built on Microsoft Dynamics 365 Customer Experience, CRM, Business Central and Power Platform. Following the acquisition, Infinity Group will grow…
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