Raven Housing Trust won the gold award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Mark Baker, executive director of resources and deputy chief executive at Raven Housing Trust, explains the digital transformation and customer experience programme behind its ‘Better Connected’ programme. Raven Housing Trust has spent the past three years…
Raven Housing’s award-winning Better Connected projectRead More →
100 - July 2024
Aareon to be sold for €3.9 billion
Aareal Bank and Advent International have announced their intention to sell Aareon to TPG and CDPQ for around €3.9 billion (£3 billion). Lee Burke, chief revenue officer, Aareon said, “This is a huge milestone and great news for Aareon, its customers and employees. Aareon will become an independent company, investing in and enhancing its innovative…
Aareon to be sold for €3.9 billionRead More →
Smart solutions vs. the data deluge
John McEwan, head of systems development at FireAngel, explores how housing teams can automate and leverage data from smart devices to make informed decisions, enhance property management and ensure residents’ welfare. From temperature and humidity sensors to water leak detectors and smart smoke alarms, the range of interconnected devices available for housing providers continues to…
Smart solutions vs. the data delugeRead More →
Apex Housing cuts arrears with Mobysoft
Apex Housing has partnered with Mobysoft to use its RentSense analytics platform to reduce its arrears and sustain its tenancies. Mobysoft’s RentSense platform uses AI and data science to analyse trends and payment patterns from across two million social tenancies, enabling housing providers to make ultra-early interventions and identify potential rent payment problems at the…
Apex Housing cuts arrears with MobysoftRead More →
Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
Then & now – 100 editions of Housing TechnologyRead More →
Data-driven strategies for tenants’ well-being & compliance
Since the Social Housing Regulation Act (SHRA) came into effect last year, a key focus for social housing providers has been how to make the best use of their data. Leveraging data is essential to proactively address tenant well-being, meet stricter consumer standards for repairs and enhance information sharing with residents. Better data access, management…
Data-driven strategies for tenants’ well-being & complianceRead More →
