NEC Software Solutions and Snook (bought by NEC in 2019) have launched a new service to help housing providers and public-sector organisations improve the design and delivery of their customer-facing digital services. The newly-formed NEC Digital Studio combines the problem-solving and creative skills of Snook with NECSWS’s expertise in delivering technology services for housing, health,…
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101 - September 2024
Merthyr Valleys Homes signs up for Asprey Assets
Merthyr Valleys Homes, Wales’s first tenant- and employee-owned mutual housing provider, has implemented a new asset and planned works management solution from Asprey Management Solutions. Stacy Thomas, director of homes and places, Merthyr Valley Homes, said, “We’re now entering the next stage of home improvements for tenants being WHQS2023 compliant, which drives an even better…
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Preparing for the future of social housing
The new Labour government’s policy details around social housing along with its proposed Planning and Infrastructure and English Devolution Bills are yet to be fully revealed. However, we do know the government plans to use housebuilding to kickstart the economy. The new targets will be around 23 per cent higher than the previous government’s. Combined…
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Longhurst boosts income collection with Mobysoft
Longhurst Group has transformed its income-collection processes with Mobysoft’s RentSense software. The housing provider has reduced its arrears to 1.5 per cent, ahead of its target of 2.1 per cent. Mobysoft’s AI-powered platform has helped the housing provider to identify its priority cases and ensure that no cases are inadvertently missed. In turn, this has…
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Achieving digital and social inclusion
Delivering inclusive services is a core principle for any housing provider. As communities become more diverse and the demand for equitable housing solutions rises, the challenge of meeting residents’ needs intensifies. Housing providers have a complex landscape of changing expectations and regulatory requirements to navigate in order to create an environment where everyone feels valued…
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Aico’s life-saving alarms at Melville Housing
An interlinked fire alarm system recently played a vital role in saving the life of a tenant living in a property owned by Melville Housing in Scotland. Neighbours were alerted to the fire in Mayfield, Dalkeith, when home-safety specialist Aico’s Multi-Sensor Alarm was activated and began to sound. Although the resident was initially unable to…
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