Advances in technology are not only making fire detection more effective and reliable, but also smarter and more integrated with other smart home devices. Traditional fire detection for housing is based on standalone smoke and heat detectors that trigger alarms when they sense the presence of smoke or a rapid increase in temperature. While generally…
Real-time fire safetyRead More →
101 - September 2024
Are TSMs a wake-up call?
With the first year of annual reporting on the Tenant Satisfaction Measures (TSM) now complete, housing providers are now patiently waiting to see how they’ve performed, with all results expected to be published in autumn 2024. However, if the results published over the summer by some local councils are anything to go by, many housing…
Are TSMs a wake-up call?Read More →
Lambeth Council cuts arrears by £200k with Mobysoft
Lambeth Borough Council is using Mobysoft’s AI-powered RentSense platform to cut the arrears around its temporary accommodation (TA) by almost £200,000. Before the introduction of RentSense, the council’s small team of five income officers had to manually deal with a large number of arrears accounts using spreadsheets, leading to a backlog of cases. Belinda Lord,…
Lambeth Council cuts arrears by £200k with MobysoftRead More →
Picking up the digital pace
The housing sector has been accused of not digitising data fast enough and, compared with other sectors, the pace of change from paper-based and/or fragmented processes to digitisation has been slow. However, since the Grenfell Tower fire in 2017, there has been a sea change in attitudes, with digitisation being driven by regulatory requirements. The…
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Thirteen’s award-winning debt recovery programme
Thirteen Group won the silver award in the innovation category of the inaugural Housing Technology 2024 awards. Kay Glew, Thirteen Group’s director of operations, explains the housing provider’s award-winning arrears management programme. Innovation is the future delivered; it lets us keep moving forward with purpose, to test boundaries and to find new ways to address…
Thirteen’s award-winning debt recovery programmeRead More →
Southern Housing’s mobile transformation with Totalmobile
Southern Housing has chosen Totalmobile to transform its field-service and mobile operations. The decision follows the housing provider’s need to streamline its technology estate following the merger of Optivo and Southern Housing Group. Southern Housing has adopted Totalmobile’s suite of field-service solutions including Work Order Management, Enterprise Mobility and Lone Working Protection. Paul Waters, director…
Southern Housing’s mobile transformation with TotalmobileRead More →
