Queens Cross Housing is now using Housing Insight’s RentsConnect software alongside its earlier implementation of the software provider’s PanConnect Staff app to manage its voids, so that all staff can be connected to data in a single easy-to-use system.
Housing Insight said that adding RentsConnect will enable the housing provider to see its priority visits in order and then complete actions in the field via digital forms, with the outcomes written back to the main housing management system.
Elizabeth Hood, deputy director of neighbourhood services, Queens Cross Housing, said, “The benefits of having an integrated system providing real-time information for our staff in the field as well as in the office alongside the additional functionality of RentsConnect will make our processes much more efficient.”
