Housing Technology interviewed Wrekin Housing’s group head of marketing and communications, Edward Thomas, about how the housing provider coped with the pandemic, digital transformation and the importance of maintaining connections with its staff, tenants, contractors and external agencies. How did Wrekin Housing support its staff during the pandemic? Success for us means providing the best…
Interview – Creating connections at Wrekin HousingRead More →
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Income teams & fear of change
In the economic squeeze triggered by the pandemic, there is more scrutiny on the millions of pounds tied up in tenants’ arrears. Income teams are expected to collect more while controlling costs and avoiding bad publicity and reputational damage. With visits, letters and phone calls falling out of favour, do housing providers’ income teams have…
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Ready for data-risk management?
Poor data management can lead to poor decision-making. While audit and risk committees across the UK receive reports every year on the effectiveness of their internal control systems, little thought generally goes into the data issues that decision-makers face every day. Data is often out of date and frequently there are multiple sets of similar…
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Pinpointing high-risk residents with IoT
Nick Rutter, chief product officer at FireAngel, explores how housing providers can use the internet of things (IoT) to identify those most at risk of a fire in our communities and intervene to prevent future incidents. In the past year, purpose-built properties had around 7,000 fires reported, according to government figures. However, it’s estimated that…
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Plentific raises $100m funding for expansion
Plentific has raised $100m (£72 million) in ‘Series C’ funding from new investors Highland Europe, Brookfield Technology Partners, Mubadala Investment Company and RXR Digital Ventures alongside existing investors A/O PropTech and Target Global. Plentific plans to use the investment to expand its global footprint and to accelerate its product development around digital transformation in property…
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Hybrid working – Striking a happy medium
Workplaces are going through a revolution after 40 per cent of the workforce has been working from home during the pandemic. Employees now want to ‘hybrid work’ because they’ve experienced the benefits of working at home and in the office, and they want the best of both worlds. Companies need to accept and embrace this…
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