Supported by Housing Technology, CHAI (cyber hygiene in AI-enabled domestic life, project-chai.org) is a £2.4 million research project funded by the UK EPSRC and led by the Internet of Things and Security Centre (ISEC) at the University of Greenwich in collaboration with the University of Reading, University College London, University of Bristol and and Queen…
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Housing Solutions’ AI repairs with Prodo
Housing Solutions has launched a new AI-powered repairs tool in collaboration with its digital partner, Prodo. Having worked with Prodo on a number of digital projects in recent years, including its self-service tenant portal, Housing Solutions was keen to collaborate with them again on the development of AI Assist. AI Assist is a diagnostic solution…
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Yorkshire Housing’s drone trials with Vantage UAV
Yorkshire Housing is trialling the use of aerial drones for property inspections across its 18,000 properties as an alternative to expensive scaffolding and mobile work platforms. The trial is part of the government’s ‘Connected Places Catapult’; the national scheme includes a ‘drone pathfinder catalyst’ programme, resulting in the housing provider working with Vantage UAV on…
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FCHO’s better arrears management
Despite the pandemic, First Choice Homes Oldham has reduced its arrears by £70,000 and beaten its collection rate of 99.7 per cent over the past 12 months following its introduction of Mobysoft’s RentSense software. Sarah Aldred, head of income, First Choice Homes Oldham, said, “RentSense delivers an accurate arrears caseload which means we are speaking…
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Why connected technology is the future of fire safety
As housing providers navigate the Fire Safety Act 2021, rising maintenance costs and the government’s white paper on social housing, there has never been a greater need for solutions that can unlock cost savings, accelerate operational efficiencies and, ultimately, protect tenants’ safety. Connected technologies, such as the internet of things (IoT) and artificial intelligence (AI),…
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Scottish housing’s digital progress
For the majority of housing providers, the first lockdown meant establishing temporary measures, changing processes and adopting new systems to ensure continued service for tenants, forcing them to try new ways of delivering services at scale. Instead of taking years, it was an acceleration in just a few months for the implementation and use of…
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