Cadcorp has launched a new cloud-hosted data service, providing EPC ratings for all residential properties in Great Britain. Cadcorp’s EPC service includes access to the latest EPC ratings for over 10 million residential properties in Great Britain, quarterly updates from Cadcorp, and spatial database access for running EPC-related queries and analytics. Specific uses for Cadcorp’s…
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Mastering self-service portals
One of the critical mistakes that we often see in the implementation of self-service portals and apps is housing providers focusing on fixing the symptoms rather than delving into the root causes of dissatisfaction. Yes, your customers probably tell you that they would like a simpler way to track outstanding repairs, and so developing a…
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Housing Technology’s Data Management 2024 report
After the success of our second Data Matters event earlier this month at The British Museum in central London, we are starting the research for our brand-new Data Matters 2024 market intelligence report, focused exclusively on data management in social housing. With almost all housing providers now recognising that data management is truly fundamental to…
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IT operating models in housing
The way that an organisation organises its technology function is commonly called an ‘IT operating model’. It should be there to support an organisation’s goals and be aligned to what the organisation wants from technology and data. Gartner identifies five primary IT operating model patterns. Asset (as in IT stuff, not housing), process, service, value,…
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Seamless, slick & fast self-service
Technology is reshaping how housing providers engage with their tenants and contractors. Self-service apps and portals have emerged as dynamic tools to streamline processes and enhance communications; they are no longer considered ‘nice to have’ but a necessity for well-functioning housing operations. Exceptional self-service apps & portals User-centric design is paramount when creating self-service solutions….
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Link Group – How to do digital-aided design
Like many housing providers, Link Group’s IT and digital estate has evolved over a long period of time. Decades of investment in a multitude of software, hardware and communications technologies has built-in layers of complexity and sophistication, plus moving to the cloud has also created new opportunities and challenges. We have an extensive array of…
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