Housing Technology interviewed customer experience, housing management and digital specialists from 8×8, Civica, Insite Energy, Made Tech, NEC Software Solutions, Plentific, Rapid IS and Tunstall Healthcare on how housing providers can develop self-service strategies in order to delight and empower tenants, improve contractors’ productivity and streamline their own operational processes for greater efficiency. What makes…
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Housing Technology 2024… Bigger than ever
The Housing Technology 2024 conference returns to the East Midlands Conference Centre (Nottingham) on Tuesday 05 March with informal afternoon workshops (new for 2024) and a pre-conference evening reception. Our 15th annual conference then continues on Wednesday 06 and Thursday 07 March with expert panel discussions, business/IT presentations, a technology showcase in the exhibition hall…
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MRI Software partners with Aareon
MRI Software is now partnering with Aareon UK to make selected MRI applications available to housing providers using Aareon’s core platform, starting with MRI Allocations for managing tenant application processes. Lee Burke, chief revenue officer, Aareon UK, said, “The partnership with MRI Software underlines our customer commitment by identifying best-in-class solutions that are the right…
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Grand Union gets 12,500 smart homes with Aico
Grand Union Housing has introduced Aico’s smart-home technologies across its portfolio of 12,500 properties to improve residents’ safety, reduce damp and mould concerns, and ensure compliance with shifting regulations. Aico’s HomeLink Connected Home IoT sensors were chosen by the housing provider for the real-time monitoring of indoor environmental conditions such as humidity and temperature as…
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VerseOne launches DataSure
VerseOne has launched DataSure, an AI-driven system to help housing providers identify missing, dirty or incomplete data, and then automate the process of gathering accurate data. DataSure probes housing providers’ line-of-business applications, such as housing and asset management, workforce scheduling and finance systems, to spot gaps or anomalies in tenants’ data. The subsequent process of…
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From contract to go-live – Key success factors
For a housing provider who has awarded a contract to a new supplier, embarking on a new project is like a perfect honeymoon where everything seems wonderfully rosy. But so many projects end up not delivering the goods, being late and/or going over budget, leaving users irate and the project team needing therapy. How can…
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