We are delighted to announce that we are in the midst of analysing the fascinating results of Housing Technology’s first-ever review of business and technology salaries in housing. Given people’s natural interest in how they and their peers are remunerated, we had an outstanding response to our survey (100 per cent anonymous, for obvious reasons),…
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Better connectivity for better value
Keeping an open mind as a technology supplier to social housing is critical. There are so many different business processes, supported by technology, that need to be carefully managed to deliver the best possible outcomes for housing staff and residents. Understanding the nuances Each housing provider has nuances that are reflected in their approaches to…
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Made Tech online repairs service at Redbridge
The London Borough of Redbridge has gone live with a new online repairs service from Made Tech. The user-centred service for the council’s 5,500 tenants is easy to use and avoids complex language and unnecessary logins. Tenants simply go online to log their repairs; confirmation is then immediate via text or email. Tom Harrison, programme…
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Platform Housing finds a home with MHR’s iTrent
Platform Housing has chosen MHR’s iTrent software to revamp its HR operations, including reducing the time spent on routine daily tasks, more streamlined payroll processing and better internal reporting. Alongside MHR’s core iTrent software, the housing provider chose additional MHR modules for learning and development, check-ins, advanced analytics, self-service and onboarding. The iTrent solution is…
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Is your data an asset or a risk?
We’re encouraged to treat data as an asset, so why does it so often end up posing a risk to organisations? The volume of data worldwide is growing exponentially, yet it’s estimated that only 10 per cent is unique data while the remainder is replicated information. Although this might not be quite true of your…
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Prioritising your data
Good data management processes involve collecting information securely, organising it appropriately and then using it to support productivity, efficiency and, ultimately, decision-making. However, there are some principles and objectives that can be forgotten and require greater focus and respect: Data management principles: The principle of least privilege – if you’ve no need to see that…
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