Having used Capita’s housing management software for the past 12 years, Sentinel Housing Association is upgrading to Capita OpenHousing.
The upgrade is part of Sentinel’s strategy to improve the delivery of customer services and to increase efficiencies in its business processes, including housing strategy, housing management and property development, as well as maintenance and asset management.
Duncan Brown, finance director, Sentinel Housing Association, said, “We’re excited about moving to OpenHousing and really pleased with our ongoing partnership with Capita. Our ‘doing it differently’ programme marks a major transformation which involves redesigning all of our business processes to be digital by default.”
