Suffolk Housing Society is using Mobysoft’s Rentsense software to help them mitigate the effects of rent cuts and the introduction of universal credit.
Wayne Tatlow, income manager, Suffolk Housing Society, said, “These ongoing changes mean that we need to manage payment patterns and income streams that are far more complex and varied than before.
“Rentsense will enable us to proactively monitor rent accounts to ensure we can quickly identify tenants who are not paying the correct amount so that we can contact them promptly and work with them to minimise their arrears. Rentsense will also allow us to prepare for the full roll out of Universal Credit and build up resilience in advance.”
