Cheltenham Borough Homes has introduced mobile working after entering into a five-year contract with Telecetera for its Connect mobile workforce system.
Connect includes an appointment and scheduling module and integrates with multiple back-office systems so that CBH can roll out the mobile system to all of its field-based workers including its maintenance and repairs staff.
Emma Wall, building services manager, Cheltenham Borough Homes, said, “The most exciting prospect is that the software can be changed to suit us specifically and so the software will develop with us as we continue provide excellent service as a ‘three-star’ organisation.”
