Capita Housing is collaborating with Deeplake and Keystone Asset Management Solutions (KAM) to extend its existing systems in the areas of SMS communication and asset management respectively. Deeplake’s SMS software is being launched as the Capita Housing-branded Communication Manager (CMGR), providing cutting-edge and cost-saving methods of communicating with tenants. CMGR enables the tenant and housing…
SMS and asset management with CapitaRead More →
Asset Management
Accounting for Southern Housing’s assets
Southern Housing Group has successfully moved to component accounting for its portfolio of 24,000 properties with software from Real Asset Management. SHG now meets the new SORP requirements and is using its database of 215,000 assets to improve information flow and reduce the cost of its annual audit. Rai Agostini, financial planning analyst, Southern Housing,…
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Editor’s Notes: Spreadsheets – just say no
The most common obstacle to housing associations and RSLs achieving efficient in-house processes and delivering joined-up services to their tenants and residents is the plethora of different systems used across the various parts of their organisations. Many of the projects we cover in Housing Technology are being carried out to either address this problem directly…
Editor’s Notes: Spreadsheets – just say noRead More →
Technology for Decent Homes
In a little over 18 months’ time, the Decent Homes legislation comes into force, with 95 per cent of all social housing organisations expected to be fully compliant. Yet despite Government targets being outlined as early as 2000, there are fears that many housing associations and councils have done little to ensure that their housing…
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Online and on target
The increasing pressure to enhance efficiency by cutting costs, as well as deliver outstanding customer service, is an ongoing topic of conversation in housing authorities. However, the drive for efficiency and the Decent Homes standard can mean that it is easy to lose sight and control of the importance of customer service and care. Indeed,…
Online and on targetRead More →
ICT award for United House
United House has been commended for its Flag process management system in the recent Quality in Construction awards. The Flag systems, developed for United House by Propeller, is designed to integrate all of the different processes that are involved in refurbishment projects, enabling United House to manage a £200 million Decent Homes order book, including…
ICT award for United HouseRead More →
