Winter can be one of the toughest times for residents but with the right approach, housing providers can meet their regulatory obligations and help people through the colder months. The cold weather often increases the likelihood of properties having problems such as damp, mould and water leaks. It’s a time when older adults and vulnerable…
Moving beyond ‘good enough’ for residentsRead More →
Customer Management
Aico launches HomeLink case management system
Aico has launched HomeLink Case Management (HCM), designed to help housing providers maintain safe and compliant homes, particularly around damp and mould, with fire, carbon monoxide and decarbonisation planned to be covered in future versions of HCM. Based on end-users’ feedback and insights from Aico housing customers, HCM’s development includes identifying and managing cases, analysing…
Aico launches HomeLink case management systemRead More →
Setting the standard for data
What do you think about data standards in social housing? Are they unnecessary or urgently needed? How could data standards help your internal and external operations? What’s the role of the social housing sector’s IT suppliers to support data standards? And how and where would you actually use data standards within your housing operations? These…
Setting the standard for dataRead More →
WDH’s ‘pay rent as you shop’ scheme with Housing Perks
WDH has teamed up with Housing Perks to enable its tenants to contribute to their rent accounts by using discounts on their day-to-day shopping. With the Housing Perks app, WDH’s tenants can buy vouchers for all major supermarkets as well as many other all high-street shops and receive discounts on the vouchers, with the discounts…
WDH’s ‘pay rent as you shop’ scheme with Housing PerksRead More →
Westminster tenants on board with Spaciable
Westminster City Council has signed up for a white-labelled property management and tenant engagement platform from Spaciable. Spaciable will help the council onboard its tenants and provide the support required by the Social Housing (Regulation) Act 2023. As well as health and safety documents, certificates and tenancy documents, tenants will also have access to custom…
Westminster tenants on board with SpaciableRead More →
Housing safety in a tech-driven era
After the publication of the Grenfell Tower fire report and the introduction of legislation such as the Social Housing Act 2023, it’s clear that there is an urgent need for better monitoring and maintenance of housing stock. As a result, housing providers must strike a delicate balance between tenant welfare, legal compliance and cost efficiency….
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