Glasgow Housing Association has launched a new mobile website for tenants to use via their smartphones, claiming that it’s the first of its kind in Scotland. The new service lets tenants report repairs and instances of anti-social behaviour, search for properties through GHA’s choice-based letting system and access the latest GHA news. The service is…
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Customer Management
Orchard announces new resident involvement customers
Aspire Housing, Coast and Country Housing and South Liverpool Homes are all set to go live over the next few months with Orchard Information Systems’ resident involvement (RI) module which was jointly developed by the housing providers working collaboratively with Orchard’s staff. The RI module is an extension of Orchard’s main housing management system. SLH…
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Microsoft’s red carpet for Richmond Housing
Richmond Housing Partnership is one of just six companies worldwide that have been chosen by Microsoft for a feature-length documentary. The ‘Dynamic Tomorrow’ film will focus on how all the companies from different market sectors have used Microsoft Dynamics and other technologies to develop their businesses and improve customer service. RHP used Dynamics as the…
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Habinteg represents the UK in European ICT research project
Habinteg Housing Association has been chosen to represent the UK in a European research project to look at the potential of ICT solutions to help older and disabled people to live independently. The Istay@home project, part funded by the European Regional Development Fund, involves housing providers from North West Europe and aims to identify, select…
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My Landlord app from Looking Local
Looking Local is deploying its My Landlord app to more than 50 housing providers to make it easier for tenants to report issues both inside and outside their homes. The app also provides integrated web services, giving landlords and housing providers the tools to manage the reporting process and communicate direct with tenants via their…
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Touchscreen telecare from Tunstall
Tunstall has just launched its Housing Services Portal app to enable managers of sheltered and supported housing schemes to monitor and control various features and functions of Tunstall’s Communicall Connect telecare systems from an easy-to-use, intuitive touchscreen application running on a tablet PC. HSP connects to the Communicall Connect system via wi-fi and gives scheme…
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