If access to broadband wasn’t considered an essential service before coronavirus struck, it certainly is now. As a housing provider, it’s critical to our tenants in so many ways and we have, for several years, been developing our own pioneering online service. This shift has dramatically accelerated during the pandemic. Our work around digital inclusion…
Housing Solutions’ digital commitment pays offRead More →
Customer Management
Technically… you owe your tenants
I don’t mean financially of course… you don’t owe them money (at least I hope not). I mean you owe your tenants a responsibility on your part to be efficient when dealing with their tenancies. A responsibility to maintain appropriate levels of modern technology to smooth the processing of interactions and make relevant data easily…
Technically… you owe your tenantsRead More →
Radian’s self-service with Active Housing
Radian Group has launched a new tenant portal, MyRadian, based on Hallnet’s Active Housing software. Who is Radian Group? Radian Group is one of the largest housing providers in the South of England. In November 2019, it formed a new partnership with Yarlington Housing Group with the aim to deliver even more for its customers…
Radian’s self-service with Active HousingRead More →
Harrow Council selects Civica’s cloud software for tenant services
Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software. Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent…
Harrow Council selects Civica’s cloud software for tenant servicesRead More →
DIY internet services for tenants from Curve IT
Curve IT has launched MDU Connect which enables housing providers to deliver their own internet services to tenants in shared buildings. Curve IT’s package comprises a combination of hardware and specially designed software, including a cloud-based portal, to manage the full network within their buildings. The housing provider-owned network can be used to deliver multiple…
DIY internet services for tenants from Curve ITRead More →
MRI Software acquires Housing Partners
MRI Software has bought Housing Partners to augment its capabilities in the housing sector. Housing Partners’ Housing Jigsaw, Streetwise, TAIM and HomeSwapper products will now be part of MRI’s software portfolio. The acquisition of Housing Partners follows on closely from MRI’s acquisitions of Castleton Technology and Orchard Information Systems earlier this year. Patrick Ghilani, chief…
MRI Software acquires Housing PartnersRead More →
