As the UK grapples with net-zero targets, the continuing aftermath of the cladding crisis and a shortage of affordable, good quality housing, ensuring the safety and wellbeing of residents has never been more important. FireAngel’s business development manager, Jake Sleeman, explores some innovative solutions to protect residents and properties. Despite energy bills predicted to decrease…
Smart home-safety solutions for residentsRead More →
Customer Management
Eastlight boosts staff satisfaction & cuts costs with digital access
Eastlight Community Homes is moving to 100 per cent keyless access for its 550 blocks by using Unloc’s app and digital locks. Before its move to Unloc, problems with access management to its properties was costing Eastlight around £500,000 per year and 14,000 hours, including a no-access rate of 25 per cent and a four-day…
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Smart solutions vs. the data deluge
John McEwan, head of systems development at FireAngel, explores how housing teams can automate and leverage data from smart devices to make informed decisions, enhance property management and ensure residents’ welfare. From temperature and humidity sensors to water leak detectors and smart smoke alarms, the range of interconnected devices available for housing providers continues to…
Smart solutions vs. the data delugeRead More →
Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
Then & now – 100 editions of Housing TechnologyRead More →
Data-driven strategies for tenants’ well-being & compliance
Since the Social Housing Regulation Act (SHRA) came into effect last year, a key focus for social housing providers has been how to make the best use of their data. Leveraging data is essential to proactively address tenant well-being, meet stricter consumer standards for repairs and enhance information sharing with residents. Better data access, management…
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Poplar HARCA’s smart devices to empower residents & beat mould
Poplar HARCA won the bronze award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Fransiska Greene, Poplar HARCA’s asset data coordinator, explains how the housing provider is using Aico’s IoT devices to empower its tenants and tackle mould. Improving our customer services is an ongoing aspiration for Poplar HARCA. With over…
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