Safe Shores Monitoring has launched its Companion app that transforms a normal smartphone into a lone-worker protection device with unrivalled safety features as part of an £800,000 investment into its business. Companion is a cross-platform, IoT-enabled lone worker application, connected to Safe Shores Monitoring’s ‘Police Preferred Specification’ Archangel cloud to deliver a contextually-aware, intelligence-driven service….
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Customer Management
Adapting to changing customer expectations
With the arrival of the fourth industrial age, we have all experienced changes to our everyday lives that were at one time beyond the scope of our dreams. As consumers of products and services, our expectations around ease of transacting have been transformed and we want efficient, effective interactions, personalised to our needs. Housing providers…
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Smartline’s e-health pilot project
Poor housing has been shown to have a major impact on people’s health and quality of life. The Cornish research and innovation project Smartline is collecting data from environmental sensors fitted in the homes of social housing tenants in order to explore how technology can be used to improve the health and wellbeing of local…
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Clownfish, anemones & symbiotic compliance
MyHomePassport’s CEO and founder, Dr Christopher Ford, considers the ‘missing piece of the jigsaw’ that incentivises tenant compliance to promote better outcomes for both tenants and housing providers. These days, thankfully, there is much greater emphasis on creating better living environments, offering improved customer services, digitising interactions and creating housing provider performance indicators. It is…
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Stockport Housing’s digital Intratone noticeboards
Intratone has installed 25 of its digital noticeboards in the communal areas of a number of Stockport Housing’s tower blocks to improve tenant communications. Stockport Homes wanted to communicate important messages to tenants such as maintenance works, lifts being out of operation and fire-safety information in a quick and simple way via a cloud-based system…
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Vivid trials new app to support vulnerable tenants
Vivid Housing is the first housing provider to pilot an app from TellJo that will provide early intervention to support its tenants and prevent them from getting into crisis situations. The TellJo app enables vulnerable tenants to assess their own support needs after completing a self-assessment and signpost them direct to relevant agencies to access…
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