Having worked within the IT side of housing for 20 years and witnessed massive developments in technology, the advances are now at a rate many could never have imagined beyond the realms of science fiction. In housing, the primary focus for IT systems so far has been to improve organisational processes and trying to do…
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Customer Management
The lottery of exposure to tech – Why are we excluding parents from the conversation?
Techmums’ (#techmums) head of operations, Isabel Chapman, explains the importance of getting parents involved in digital inclusion programmes and how Techmums are helping parents to get online and learn more about the opportunities the internet offers, particularly around their childrens’ futures. When the new school year began in September last year, many parents posted filtered…
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Past, present and what the future could be…
It’s been 17 years since Microsoft Dynamics was first introduced and many people, me included, missed the launch of Microsoft CRM (as it was then called) v1.0 because it singularly failed to grab anyone’s attention. Fast forward to Microsoft CRM v3.0, which was the first version people started to take seriously. This version was also…
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Get Housing Technology’s ‘The E-State of the Nation’ report
Housing Technology has just published ‘The E-State of the Nation 2018/19’ report, covering UK social housing providers’ current and future plans for their IT estates and how technology underpins all of their business operations. The report is based on a comprehensive online survey of over 150 senior IT and business executives from UK housing providers…
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Castleton.Digital launched as interactive housing platform
Castleton Technology has just launched its Castleton.Digital interactive platform, which the company says offers housing providers an infinitely flexible and configurable platform that can link every other existing system together, integrating any tenant data currently stored in separate application silos into a single, simple-to-use solution. Tenant information can then be used to deliver smarter communications,…
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Hyperoptic hits housing milestone
Over 160,000 social housing properties now have access to Hyperoptic’s full-fibre broadband network. Hyperoptic said that it delivers the UK’s fastest broadband speeds of up to 1Gbps (1,000 megabits per second), over 21 times faster than the UK average. It supplies a number of housing providers, including A2Dominion, Hyde Group, Catalyst, Genesis Housing and Notting…
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