WDH has teamed up with Housing Perks to enable its tenants to contribute to their rent accounts by using discounts on their day-to-day shopping. With the Housing Perks app, WDH’s tenants can buy vouchers for all major supermarkets as well as many other all high-street shops and receive discounts on the vouchers, with the discounts…
WDH’s ‘pay rent as you shop’ scheme with Housing PerksRead More →
Customer Management
Westminster tenants on board with Spaciable
Westminster City Council has signed up for a white-labelled property management and tenant engagement platform from Spaciable. Spaciable will help the council onboard its tenants and provide the support required by the Social Housing (Regulation) Act 2023. As well as health and safety documents, certificates and tenancy documents, tenants will also have access to custom…
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Housing safety in a tech-driven era
After the publication of the Grenfell Tower fire report and the introduction of legislation such as the Social Housing Act 2023, it’s clear that there is an urgent need for better monitoring and maintenance of housing stock. As a result, housing providers must strike a delicate balance between tenant welfare, legal compliance and cost efficiency….
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NEC Digital Studio to offer people-first design
NEC Software Solutions and Snook (bought by NEC in 2019) have launched a new service to help housing providers and public-sector organisations improve the design and delivery of their customer-facing digital services. The newly-formed NEC Digital Studio combines the problem-solving and creative skills of Snook with NECSWS’s expertise in delivering technology services for housing, health,…
NEC Digital Studio to offer people-first designRead More →
Achieving digital and social inclusion
Delivering inclusive services is a core principle for any housing provider. As communities become more diverse and the demand for equitable housing solutions rises, the challenge of meeting residents’ needs intensifies. Housing providers have a complex landscape of changing expectations and regulatory requirements to navigate in order to create an environment where everyone feels valued…
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Aico’s life-saving alarms at Melville Housing
An interlinked fire alarm system recently played a vital role in saving the life of a tenant living in a property owned by Melville Housing in Scotland. Neighbours were alerted to the fire in Mayfield, Dalkeith, when home-safety specialist Aico’s Multi-Sensor Alarm was activated and began to sound. Although the resident was initially unable to…
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