Digital user experience (UX) agency Sigma has added Your Housing Group to its portfolio of housing clients. Your Housing was looking for an experienced UX partner to aid its ambitious project to deliver a user-focused, online self-service solution. The self-service portal will support existing customer service channels by encouraging tenants to access information and request…
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Customer Management
Aspire Housing plans digital transformation with VerseOne
VerseOne has been chosen as the digital transformation partner for Aspire Housing. Using VerseOne CMS and Autevo, VerseOne’s data integration and normalisation platform, VerseOne will work with Aspire to deliver a portal that gives Aspire Housing’s tenants an area to view and request services via a secure online portal, with 24/7 mobile-first access and on…
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The gamification of slips, trips and falls
New Charter Group, the University of Manchester (Manchester Institute of Innovation Research, Alliance Manchester Business School and Division of Nursing, Midwifery and Social Work) and Reason Digital have been collaborating on an innovative approach to the growing problem of slips, trips and falls among older people, and how digital interventions can help. The first digital…
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Transforming local communities through social media
In times of economic uncertainty, overpopulation and Brexit, the housing sector is under increasing pressure to provide high quality and affordable accommodation as quickly as possible. Only last month, the UK government announced its ambitious plans to build the homes that Britain needs. In this current climate, it’s more important than ever for housing associations…
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Prodo Housing’s tenancy technology for Orbit
A website and mobile app created by Chester-based Prodo Housing, part of marketing agency Prodo Digital, has been recognised as ‘Most Innovative Housing App or Online Tool’ at the Housing Innovation Awards 2017. Orbit Move, built for housing association Orbit, was recognised at the national awards ceremony thanks to the ease and efficiencies it has…
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Self-service in housing
The UK housing market crisis has left millions of Britons unable to buy a home. The cost of the average house rose by a further 7.2 per cent last year, and while market predictions foresee some stabilisation in the coming years, it will do little to mend a sector which the government calls “broken”. The…
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