Peaks and Plains Housing Trust’s TrustLink service has carried out a series of projects with Tunstall Healthcare to address health inequalities, by providing a range of services to meet individual needs. The Falls Project Launched to combat winter pressures and partly funded by the NHS Eastern Cheshire Clinical Commissioning Group Systems Resilience Fund, the falls…
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Customer Management
Bromford gets social with SocialSignIn
Housing provider Bromford has registered a 560 per cent increase in link clicks, 130 per cent greater social reach and 200 per cent growth in followers following its engagement with SocilaSignIn. Bromford needed to keep ahead of the evolving needs of its customers, making the transition from providing simple customer service via social media to…
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Connecting the unconnected
Five years ago, at the height of the summer of sport in the UK, the Wheatley Group published its first digital strategy, having just appointed a new role to drive forward both digital connectivity for and with tenants, and to provide a focus for excellence and new approaches to the practical application of new technologies…
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Together Housing’s DI project with Lloyds Bank
Together Housing Group and Lloyds Banking Group have set up a joint project to improve the digital literacy of the housing provider’s tenants. Digital inclusion workers from Pennine Housing, part of Together Housing, and volunteers from Lloyds Banking Group’s marketing team met tenants in December 2016 to talk about technology and how it can help…
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IoT & smart technology pilot at Flagship
Flagship Group, in partnership with a number of local companies, has launched a pilot project to understand more about how smart technology and the internet of things could help improve the management of its properties, improve tenants’ lives and increase the mobility of its staff. Flagship’s project involves free wi-fi and smart technologies installed in…
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Going live – Unified communications at Futures Housing
Having taken the project from conception to implementation, the unified communications and multi-channel contact centre solution is now up and running at Futures Housing Group and the organisation is already seeing results. In the final piece of his four article mini-series (see Housing Technology, July, September & November 2016 issues, for the previous articles), Gavin…
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