Orchard has reported that its digital offering has grown with the launch of its digital transformation services. The software provider has launched a new portfolio of digital transformation services, including helping organisations to assess where they are and where they want to be, mapping the digital journey, engaging with customers or staff, defining what success…
Orchard goes ‘beyond software’Read More →
Customer Management
Can the housing sector ever see residents as customers?
In this connected age, customers across all sectors expect more than they ever have before from the services they consume. For businesses, this presents a challenge in meeting with ever-changing demands in order to secure long-term sustainability. This applies to the housing sector as much as it does to the retail or entertainment sectors. Meeting…
Can the housing sector ever see residents as customers?Read More →
Adactus Housing’s 1st Touch tenant portal
With over 1,500 tenants registered in the first three months, Adactus Housing Group has hailed its new tenant portal as a success. Based on the 360° Tenant Portal software from 1st Touch, Adactus’s tenants can now use their own devices at any time to review rent accounts, repairs history and tenancy agreements, request repairs, set…
Adactus Housing’s 1st Touch tenant portalRead More →
Sigma strengthens its housing portfolio with Your Housing
Digital user experience (UX) agency Sigma has added Your Housing Group to its portfolio of housing clients. Your Housing was looking for an experienced UX partner to aid its ambitious project to deliver a user-focused, online self-service solution. The self-service portal will support existing customer service channels by encouraging tenants to access information and request…
Sigma strengthens its housing portfolio with Your HousingRead More →
Aspire Housing plans digital transformation with VerseOne
VerseOne has been chosen as the digital transformation partner for Aspire Housing. Using VerseOne CMS and Autevo, VerseOne’s data integration and normalisation platform, VerseOne will work with Aspire to deliver a portal that gives Aspire Housing’s tenants an area to view and request services via a secure online portal, with 24/7 mobile-first access and on…
Aspire Housing plans digital transformation with VerseOneRead More →
The gamification of slips, trips and falls
New Charter Group, the University of Manchester (Manchester Institute of Innovation Research, Alliance Manchester Business School and Division of Nursing, Midwifery and Social Work) and Reason Digital have been collaborating on an innovative approach to the growing problem of slips, trips and falls among older people, and how digital interventions can help. The first digital…
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