Technology in the home, historically, has been adopted and accepted for two main reasons: time-saving, and time-enhancing. We began adapting the physical design of our houses to accommodate technology with the advent of fitted kitchens and gas boilers. Now, things are about to change again. The internet of things will change residential design The internet…
Could it be the Golden Years for the internet of things already?Read More →
Customer Management
RCT cuts ASB with Locality Solutions
RCT Homes has replaced its antiquated ASB case management software with a new system from Locality Solutions. Jonathan Tumelty, community safety manager, RCT Homes, said, “We had previously managed a growing ASB workload using an internal housing management system, but data was duplicated, insecure and regularly lost.” Locality Solutions’ ASB software implemented at RCT Homes…
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VerseOne’s Vocoll online at Regenda
Regenda Group is now using VerseOne’s Vocoll Live Support software across its online services. In the first six months of using the new system, Regenda has successfully closed almost 1,000 tenant enquiries. When contacting Regenda’s customer service team via Live Support, tenants can now choose topics to ensure that their queries are picked up by…
VerseOne’s Vocoll online at RegendaRead More →
Appello’s IoT-based care at Housing & Care 21
Housing & Care 21 is now using an internet of things-based care system from Appello at one of its housing developments in County Durham. The new digital system, designed, installed and maintained by Appello, and manufactured by Green Access, offers an accelerated connection of just under three seconds to Appello’s 24/7 emergency Careline service, enhanced…
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Hampshire Home Choice’s web revamp with Abritas
Hampshire Home Choice has recently overhauled its tenant-facing website with Abritas’ Customer Housing Portal and upgraded to version 8.2 of the Abritas system. Elizabeth Wallington, Hampshire Home Choice manager, Test Valley Borough Council, said, “The Customer Housing Portal is a significant improvement on our previous ‘property shop’ web interface. There is now more flexibility to…
Hampshire Home Choice’s web revamp with AbritasRead More →
Video killed the radio star
During the past month, Red Kite Community Housing has been experimenting with Facebook’s new live-streaming tool, ingeniously entitled Facebook Live. Okay, Facebook might have used up all of their creative juices for the actual technology and had none left when it came to naming their new status tool but aside from that, it’s very clever…
Video killed the radio starRead More →
