Leeds Federated Housing Association is using a noise-reporting app from RH Environmental to make it easier for its tenants to record and report noise nuisances. The app uses the standard microphone and recording functions found on iOS and Android smartphones. Tenants experiencing noise nuisance can download the noise app in minutes and begin recording noise…
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Customer Management
Salix Homes goes online to tackle homelessness
Salix Homes has introduced a new online tool to advertise ‘ready to let’ social housing properties in Salford and Trafford in a bid to reduce homelessness in the region. The tool enables home-seekers to move into a property immediately without having to wait to get to the top of the housing waiting list, which can…
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LookingLocal partners with EntitledTo for welfare reform
LookingLocal has now added a responsive benefits calculator from EntitledTo to its MyCouncil and MyLandlord apps in order to help tenants understand the effects of the government’s welfare reforms on their benefits. The LookingLocal apps offer a digital platform for both landlords and local authorities to communicate directly with tenants and the local public on…
LookingLocal partners with EntitledTo for welfare reformRead More →
Stafford & Rural Homes gets Keycom wi-fi
Keycom has completed the installation of a new wi-fi network for Stafford & Rural Homes’ independent living schemes, removing the need for residents to pay for a fixed line. Keycom won the tender to deliver a fully-managed service, with the flexibility to introduce wi-fi to additional properties on an ad-hoc basis. The project was been…
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Discounted portable wi-fi hubs from EE
Elite Business Systems and the Connected Housing Initiative, in conjunction with EE, are offering a 20 per cent discount off selected portable EE wi-fi hubs and SIM cards. The offer is open to any not-for-profit organisation helping communities to get online. Not-for-profit organisations, including housing providers and registered charities, can order the Osprey 2 mini…
Discounted portable wi-fi hubs from EERead More →
Capita supports new Single Access Route to Housing in Wales
SARTH (Single Access Route to Housing) is a partnership project between three local authorities and five housing providers across North Wales, a Welsh Government-supported initiative designed to streamline and simplify the process of allocating suitable housing. United by a single allocations policy, SARTH is striving to improve both customer experience and efficiencies with its new…
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