Stockport Homes has partnered with CommunityUK.net to launch ‘WiFi@3S’, a free wi-fi pilot service for tenants in three of its high-rise blocks in Stockport. Helen McHale, chief executive, Stockport Homes, said, “This pilot project is a new step in our efforts to include more of our tenants in the digital revolution, and make sure everyone…
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Customer Management
Orchard helps Saxon Weald improve tenant communications
Saxon Weald is extending its use of software from Orchard to implement a new CRM system. The new system will build on Saxon Weald’s existing Orchard software to avoid the need to develop complicated interfaces and wherever possible re-using screens that its staff are already familiar with. The focus of the project was to improve…
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Capita helps combat homelessness in Liverpool
Capita’s software services division is helping the City of Liverpool to streamline how it deals with homelessness and demands for short-term accommodation. The City of Liverpool developed its MainStay project in order to join up services and provide improved access to short-term housing. Central to the project’s success was the need for all housing support…
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Digital inclusion in Sheffield from Sanctuary Housing
Sanctuary Housing has been working to address the issue of digital exclusion for its tenants in Sheffield through an educational project in partnership with community regeneration charity SOAR. The programme aims to support local residents through digital workshops where they can learn how to use computers and see the benefits of getting online. Funding from…
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Capita’s Engage app to support Fortunatus’ vulnerable adults
Fortunatus Housing has launched a new app to help support tenants, offer advice and promote fundraising events. The Engage platform, developed by Capita’s software services business, gives Fortunatus a complete browser-based management console, allowing them to develop, populate and deploy their own mobile app. The app will provide a wealth of information to residents and…
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EMH’s top tips for putting service first
It is key for any housing provider to keep in close contact with its tenants, resolving any queries they may have, ensuring they are aware of the latest government regulations and how that affects their social and economic well-being. EMH Group take these responsibilities seriously and they are embedded into our core values. That’s why…
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