Capita’s software services division is helping the City of Liverpool to streamline how it deals with homelessness and demands for short-term accommodation. The City of Liverpool developed its MainStay project in order to join up services and provide improved access to short-term housing. Central to the project’s success was the need for all housing support…
Capita helps combat homelessness in LiverpoolRead More →
Customer Management
Digital inclusion in Sheffield from Sanctuary Housing
Sanctuary Housing has been working to address the issue of digital exclusion for its tenants in Sheffield through an educational project in partnership with community regeneration charity SOAR. The programme aims to support local residents through digital workshops where they can learn how to use computers and see the benefits of getting online. Funding from…
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Capita’s Engage app to support Fortunatus’ vulnerable adults
Fortunatus Housing has launched a new app to help support tenants, offer advice and promote fundraising events. The Engage platform, developed by Capita’s software services business, gives Fortunatus a complete browser-based management console, allowing them to develop, populate and deploy their own mobile app. The app will provide a wealth of information to residents and…
Capita’s Engage app to support Fortunatus’ vulnerable adultsRead More →
EMH’s top tips for putting service first
It is key for any housing provider to keep in close contact with its tenants, resolving any queries they may have, ensuring they are aware of the latest government regulations and how that affects their social and economic well-being. EMH Group take these responsibilities seriously and they are embedded into our core values. That’s why…
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Process automation at MHS Homes
MHS Homes’ head of ICT, Nick Hadley, reports on how the launch of the housing provider’s 2015-18 strategic plan highlights its ambitions to use process automation to enhance the tenant experience and make cost savings. Its key objective is to be financially fit and lean by implementing procurement practices that deliver better control and contribute…
Process automation at MHS HomesRead More →
Plus Dane offers Looking Local apps
Looking Local has completed the development of two new apps supporting health and financial wellbeing for Plus Dane tenants, encompassing both Plus Dane’s various housing services as well as complementary services from external government agencies. In addition to services such as repairs reporting, paying rent and requesting appointments, Plus Dane’s new digital solution provides support…
Plus Dane offers Looking Local appsRead More →
