Software company Axonex has given Newydd Housing Group a number of free tablet devices to help get more tenants online. The donation of the tablets is part of Axonex’s project to upgrade the housing provider’s telephony system. Kevin Howell, community partnership manager, Newydd Housing Association, said, “We were delighted that Axonex could provide digital equipment…
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Customer Management
Altwood protects lone workers with StaySafe app
Housing services provider Altwood Group is using an app, running on iPads, from StaySafe Business to protect its staff and monitor their safety using GPS and alerts. The StaySafe Business app and surrounding cloud-based monitoring service tracks a lone worker’s location via GPS and alerts their manager if they don’t check-in within a specified time….
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Thirteen Group selects Orchard for iPaCs
Orchard has won a large project from the Thirteen Group, the north-east of England’s largest housing group, to deliver an integrated property and customer system (iPaCs) to support the group’s drive towards improving efficiency and managing costs. The Thirteen Group was formed following a merger of Fabrick Housing Group and the Vela Group in April…
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Grand Union self-serves with Astun Technology
Grand Union Housing Group has completed the joint development of a new tenant self-service portal with Astun Technology on behalf of its Aragon Housing and South Northants Homes subsidiaries. Graeme Gould, information and telecommunications coordinator, Grand Union Housing Group, said, “With most government services already online or moving online, we felt that we needed to…
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Mobile working 2.0
Housing Technology interviewed mobile working experts from 1st Touch, Incom Business Systems, Intercity Telecom and Waterstons on the new wave of mobile working practices, their predictions for the future and merits of the different technology platforms. It is safe to say that the use of mobile devices such as smartphones and tablets, is now well…
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Family Mosaic signs up for Digital Log Books for new tenants
Family Mosaic is giving its new tenants access to Etive’s Digital Log Book service to encourage their social and financial progression during their five-year, fixed-term tenancies. During their first probationary year, Family Mosaic’s new tenants are asked to sign up to an action plan which sets out what they will do to progress into work,…
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