Sixth formers from Michaelston Community College joined residents at Wales & West Housing’s Oldwell Court in Cardiff to show them how to use the internet. The initiative was part of the housing provider’s digital inclusion programme and was the first time that a social housing provider in Wales has joined forces with BT’s Digital Champions…
Teenage digital champions bridge the generation gapRead More →
Customer Management
WM Housing’s boost with Social Telecoms
WM Housing Group has signed a two-year contract with Social Telecoms to provide mobile phones for the business and help with their digital inclusion strategy. As part of the deal, Social Telecoms has given £5,000 towards WM Housing’s digital inclusion project, to help its tenants get online using kiosk computer terminals in the group’s offices…
WM Housing’s boost with Social TelecomsRead More →
Digital inclusion guide from Carnegie Trust
The Carnegie UK Trust has launched a seven-step guide to digital inclusion aimed at local authorities, housing providers and other public- and voluntary-sector organisations, providing an easy-to-use toolkit for them to help get people online. The report showcases six different approaches used to encourage people online in Liverpool, Glasgow, Leeds, Sunderland, Wiltshire and Fife. These…
Digital inclusion guide from Carnegie TrustRead More →
Housing 21’s £15m partnership with CarelineUK and Cirrus
Housing 21 has signed a 10-year contract with a combined value of £15 million with Cirrus (£11m) and CarelineUK (£4m) for the supply, installation and maintenance of Housing 21’s warden call and door entry systems, including a full new build programme, and emergency alarm monitoring for over 24,000 connections.
SMAC your IT up
With the combination of social media, mobile, big data analytics and cloud (SMAC) gaining wider awareness as being possibly the next wave of technology, Housing Technology interviewed SMAC exponents from Caltech IT, Ciber and Clearview Systems about how SMAC could be used by housing providers. What is SMAC? Most housing providers have already adopted at…
SMAC your IT upRead More →
Merlin Housing recording success with Red Box
As part of its strategy of ensuring that all tenant communications are clear, easy to understand and free of jargon, Merlin Housing Society identified voice recording as a means of monitoring operational performance and training its staff, with Red Box Recorders in partnership with NG Bailey being selected as system providers. In March 2013, Red…
Merlin Housing recording success with Red BoxRead More →
