Viridian Housing has started a partnership with London-based IT training company Student@Home and the charity U Can Do IT to provide free internet training to 300 Viridian residents over the age of 50 in an effort to combat social isolation. The project is reported to be costing around £80,000. The project follows the successful completion…
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Customer Management
Castle Vale residents get free wi-fi from CommunityUK.net
Over 200 residents in Castle Vale, Birmingham to date have signed up to a new scheme to help them get online and get to grips with the internet, thanks to a pilot project led by Castle Vale Community Housing Association and CommunityUK.net and supported by Birmingham City Council’s ‘Digital Birmingham’ team. Peter Richmond, chief executive,…
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Trident Housing’s successful digital inclusion
As part of the company’s digital inclusion strategy, Trident Housing’s ICT team has delivered state-of-the-art facilities which support some of the most vulnerable people living in supported and general needs accommodation across the Midlands. Working with stakeholders including some of the residents themselves, the Trident team ensured that the computer facilities were suitable; technical requirements…
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Housing Contact Company’s second win at Adactus Housing
The Housing Contact Company has announced its first contract for its Call2Collect service at Adactus Housing Group following the completion of a two-month free pilot project. The Call2Collect service supports earlier interventions for rent arrears by replacing expensive agent-based, outbound calling activity with an automated service designed to convert the collections of arrears into inbound…
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HTML5 web for Flagship Housing with VerseOne
Following Flagship Housing’s work in 2012 to redevelop its web presence with help from its long-term partner VerseOne and its VerseOne content management system, it has since launched an informational website (www.rftrepairs.com) for its new in-house repairs service and also carried out a complete redesign of its customer website. The housing provider wanted to remain…
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Getting Westminster residents connected with Community Fibre
Community Fibre is installing fibre-optic cabling to 1,000 homes in London’s Westminster area as part of a pilot project to support digital inclusion among Westminster City Council’s housing residents. By working with Westminster City Council and its ALMO CityWest Homes, Community Fibre’s installation is being carried out at no cost to residents or the council….
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