The ‘C’ word has crept into the November issue of Housing Technology but with good reason. As we approach the beginning of 2014, which ‘must-have’ technologies will be on your Christmas list and what New Year resolutions will you make and try to keep? While most housing providers have adopted mobile working to greater or…
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Customer Management
Digital Champions Network for digital inclusion in housing
With serendipitous timing, on the day of Housing Technology’s ‘Reform IT 2013’ event at the BT Tower in September, a new Digital Champions Network for Housing was launched to help housing providers support their residents to get online and extend their digital skills before the introduction of universal credit. Ten housing providers representing a combined…
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Tunstall telecare at Cross Keys Homes
Cross Keys Homes has chosen Tunstall to implement an advanced telecare system as part of its new Extra Care facility in Peterborough. Opening next year, the new £9.9m facility will offer retirement and sheltered housing that has been designed to provide older residents with fully managed on-site support. The 79-apartments will have Tunstall’s Communicall Vi…
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ROCC Computers launches digital inclusion portal
To help housing providers become more digitally inclusive, ROCC Computers has launched its Uniclass Tenant Portal which enables them to offer tenants a full online repair logging and enquiry system. Uniclass Tenant Portal can be integrated into housing providers’ existing websites and customised to ensure it is familiar to tenants. The portal translates on screen…
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Remote control Riverside
Riverside is piloting a new service that will help tenants save money by controlling their central-heating boilers remotely. Tenants will be able to send a message from their smartphone to switch the boiler on or off and adjust their heating temperature from outside the home. The device also provides humidity readings to encourage families to…
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OpinionWise launches tenant dialogue portal
OpinionWise has developed its new OurHousing online service to help housing providers and tenants share their experiences with the aim of improving services. Anybody with an experience of a housing provider’s property can tell their story online and engage in dialogue with others around it. Housing providers can also reply and benefit from new insights,…
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