Widening access to universal credit content across a range of digital devices is proving popular with claimants and helping to boost digital skills, with around 15,000 hits a month since it launched in October 2013, according to digital content provider Looking Local. People have used interactive TV, smartphone apps and social media to access universal…
Hitting the red button for UC with Looking LocalRead More →
Digital Inclusion
Bridging the digital divide
Sanctuary Group’s digital communities programme has been launched to teach residents the benefits of digital technology and is opening up a world of new learning opportunities for residents across the country. The national programme has already helped 300 residents in more than 40 schemes by providing access to the internet and computer equipment, as well…
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Digital log books for Birmingham tenants
Birmingham City Council is transforming the way it delivers services to new tenants as part of its approach to get people ready for the introduction of the government’s welfare changes and the accompanying digital-by-default agenda. The first objective was to ‘channel shift’ people from face-to-face meetings and telephone calls to online using a digital-by-default approach…
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First Wessex’s low-cost computers & free web access
First Wessex Housing is working with local partners in Hampshire to address the digital divide by giving people low cost computers to buy, free in-store internet access, and providing job seekers with work experience and volunteering opportunities. The Aldershot-based TechStart project, supported by Rushmoor Borough Council, Rushmoor Schools Plus, Job Centre Plus and Future World…
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Getting ready for universal credit
Carrying on from our article on universal credit in March 2013, Housing Technology is taking another look at how housing providers and their suppliers are addressing the introduction of universal credit. Introducing UC for housing providers The introduction of universal credit to housing providers’ tenants is almost certain to increase both the total financial volume…
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Trident wins InMotion award for digital inclusion
Trident Social Investment Group was awarded ‘project of the year’ at the recent InMotion event run by Kirona and Xmbrace DRS for its ‘digital by design’ DI programme. The other housing providers short-listed for the award included CityWest Homes, Coastline Housing and Town & Country Housing Group. Trident reported that it had faced many challenges…
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