Birmingham City Council is transforming the way it delivers services to new tenants as part of its approach to get people ready for the introduction of the government’s welfare changes and the accompanying digital-by-default agenda. The first objective was to ‘channel shift’ people from face-to-face meetings and telephone calls to online using a digital-by-default approach…
Digital log books for Birmingham tenantsRead More →
Digital Inclusion
First Wessex’s low-cost computers & free web access
First Wessex Housing is working with local partners in Hampshire to address the digital divide by giving people low cost computers to buy, free in-store internet access, and providing job seekers with work experience and volunteering opportunities. The Aldershot-based TechStart project, supported by Rushmoor Borough Council, Rushmoor Schools Plus, Job Centre Plus and Future World…
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Getting ready for universal credit
Carrying on from our article on universal credit in March 2013, Housing Technology is taking another look at how housing providers and their suppliers are addressing the introduction of universal credit. Introducing UC for housing providers The introduction of universal credit to housing providers’ tenants is almost certain to increase both the total financial volume…
Getting ready for universal creditRead More →
Trident wins InMotion award for digital inclusion
Trident Social Investment Group was awarded ‘project of the year’ at the recent InMotion event run by Kirona and Xmbrace DRS for its ‘digital by design’ DI programme. The other housing providers short-listed for the award included CityWest Homes, Coastline Housing and Town & Country Housing Group. Trident reported that it had faced many challenges…
Trident wins InMotion award for digital inclusionRead More →
Trident deploys CGFirst Board Portal on iPads
Trident Social Investment Group has continued to roll out its green and paperless strategy by moving its board meetings to the cloud using CGFirst. Trident has reduced its paper output by 100s of reams a month by introducing Apple iPads to the boardroom. Using CGFirst has halved the time it takes Trident’s administrative staff to…
Trident deploys CGFirst Board Portal on iPadsRead More →
Wales & West’s free wi-fi with Meraki and BT
Wales & West Housing, in collaboration with Meraki and British Telecom, recently reached its first milestone in deploying its free tenant wi-fi project powered by Meraki wireless access points. So far, six networks comprising 34 MR12 access points have been installed in both North and South Wales, providing connections for over 250 separate devices. The…
Wales & West’s free wi-fi with Meraki and BTRead More →