From Mark Summers, head of technology sales for JMC IT. Universal credit remains in its relative infancy, moving from a pilot phase to a staged UK-wide rollout in April 2014. Yet it is already clear that welfare reform is changing the country’s social housing landscape for good and, according to some, not necessarily for the…
Is universal credit changing the housing technology landscape?Read More →
Digital Inclusion
Housing Contact Company’s second win at Adactus Housing
The Housing Contact Company has announced its first contract for its Call2Collect service at Adactus Housing Group following the completion of a two-month free pilot project. The Call2Collect service supports earlier interventions for rent arrears by replacing expensive agent-based, outbound calling activity with an automated service designed to convert the collections of arrears into inbound…
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Universal credit – Still too much taxation?
Aside from Housing Technology’s continuing scepticism about the IT systems underpinning the ongoing implementation of universal credit, one of the little reported benefits of universal credit is how it will reduce the effective taxation on claimants’ earnings from almost 100 per cent to around 65 per cent. Or to put it another way, at present…
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Metropolitan targets 25% reductions with Mobysoft
Metropolitan Housing is using software from Mobysoft to gain a better understanding of its tenants’ rent arrears. In advance of the introduction of universal credit, the housing provider has spent three months implementing RentSense, a rent arrears decision engine which uses complex algorithms to analyse a tenant’s account and assess whether they are in genuine…
Metropolitan targets 25% reductions with MobysoftRead More →
Getting Westminster residents connected with Community Fibre
Community Fibre is installing fibre-optic cabling to 1,000 homes in London’s Westminster area as part of a pilot project to support digital inclusion among Westminster City Council’s housing residents. By working with Westminster City Council and its ALMO CityWest Homes, Community Fibre’s installation is being carried out at no cost to residents or the council….
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Supporting business outcomes
At Housing Technology’s ‘Reform IT’ event in September 2013, a common theme emerged regarding the impact of universal credit and the experience from regional trials; and it was the impact on resources, rather than on debt. My notes from a number of presentations on the day include quotes such as “the key is to free…
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