Your IT infrastructure is sorted out, you have all the right software platforms in place, so it’s time to sit back and relax… or is it? Business process outsourcing (BPO) is joining the likes of cloud computing, software as a service, social media and ‘Digital by Default’ as a key consideration on the agendas of…
Business process outsourcing in housing – What’s next?Read More →
Document Management
ORS Wins Compliance Product of the Year
Optical Record Systems was awarded ‘Compliance Product of the Year’ at the Document Manager 2011 awards for its HousingDocs system. The awards were allocated on the basis of over 19,000 votes from the readership of Document Manager magazine. This follows ORS winning ‘Website of the Year’ at the magazine’s 2010 awards. Simon Challis, managing director,…
ORS Wins Compliance Product of the YearRead More →
Invu appoints dedicated housing consultants
Invu has made two new housing-specific appointments with the hiring of Steven Rhodes and Kevin Hardy as dedicated consultants within the company’s housing division. Rhodes has extensive experience with enterprise resource planning (ERP) systems, including six years’ experience with Aareon and other housing systems as well as expertise in interfacing Invu systems with financial systems….
Invu appoints dedicated housing consultantsRead More →
Seren’s £120k EDM project with Invu
Seren Group has completed the implementation of a centralised document repository from Invu to give staff immediate access to all tenant and housing documentation. After a two-month implementation, the Invu electronic document management system went live in August 2010, followed by six-months of back-scanning Seren’s documents. Invu reported that the total cost of the project,…
Seren’s £120k EDM project with InvuRead More →
Interview with Optical Record Systems
Housing Technology caught up with Joe Pettit, Optical Record Systems’ recently-promoted associate director of business development, to find out more about the company’s recently-launched HousingMail service, an electronic document management and workflow alternative to traditional post-room services. What is HousingMail? Over the last five to ten years, there has been a push within the housing…
Interview with Optical Record SystemsRead More →
Why is document management so hard?
Mark Palmer, director of products and marketing at Invu, explores the prerequisites for the successful deployment of a document management system and guides housing providers on how to deliver a highly-effective business operation that results in increased efficiency and service levels, reduced costs and compliance risks, and as a result higher Audit Commission ratings. One…
Why is document management so hard?Read More →