North Glasgow Housing Association has chosen Documotive to provide a fully integrated document and process management system to manage its housing and tenancy files. With 3000 homes across Glasgow under its management, NGHA reviewed its working practices and information management processes and decided that a key requirement was to move away from paper-based processes. Bob…
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Document Management
Soho sources EDM with Sovereign
Soho Housing Association, which manages 800 homes in central London, has chosen Sovereign Business Integration to advise on the procurement and implementation of an electronic document management (EDM) system. Soho recognised that EDM would be an efficient way of managing the large number of business-critical documents it needs to store, archive and retrieve. However, as…
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Documotive purchase-to-pay at Accord
Accord Housing Group has selected Documotive to deliver a fully-integrated purchase invoice management solution to work alongside its existing OpenAccounts finance system. The new system is expected to be operational by May 2010. Following a recent review of its internal processes and back-office systems, Accord realised that there would be significant benefits in improving the…
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The ‘less paper’ office, not a paper-less office
Ian Keers OBE, managing director of Cave Tab explains how housing providers can move towards a ‘less paper’ office. As the housing sector faces stricter regulatory and legal requirements, coupled with rising tenant expectations and ambitious post-Gershon efficiency targets, managing the exponential volume of paperwork is a major challenge. As a result, many organisations are…
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Cheshire Peaks & Plains selects Documotive
Cheshire Peaks and Plains Housing Trust is scheduled to go live in March 2010 with its new document management system from Documotive. Simon Penaluna, head of ICT, Cheshire Peaks and Plains Housing Trust, said, “We had a huge backlog of legacy documents relating to our customer records and property details, in addition to planned maintenance,…
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MHT adopts Unity hybrid mail service
Metropolitan Housing Trust is using a ‘hybrid’ mail service from Unity to print and dispatch rent statement packs for tenants in its 17,000 properties across London. MHT typically prints around 23,000 rent statement packs, each with personalised content and variable page numbers. Until March 2009, MHT used a non-secure mailing house, with the entire operation…
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