Housing Plus, formerly Central Borders Housing Group, has chosen Documotive to deliver an enterprise document and process management solution. With over 5000 properties under management, Housing Plus wanted to improve the way information from its core business systems, including its MIS ActiveH housing management system and Frontier Chris21 system, was managed and coordinated across all…
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Document Management
80% paper reduction at CityWest Homes with EDM Group
EDM Group has completed a project at CityWest Homes to convert the paper tenancy files of its 12,300 tenants into a digital format. CityWest staff now have instant access to tenancy records and information, resulting in improved efficiency and better staff collaboration. The project began in October 2008 and finished in March 2009. CityWest is…
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Documotive and Frontier Software partnership
Frontier Software, which provides HR & payroll systems, has selected Documotive as its authorised business partner for document management. Frontier has selected Documotive to deliver fully-integrated document and records management to its suite of products. Over 50 UK housing associations use the Frontier range of HR systems. Documotive has already provided systems to several Frontier…
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Paper-free success for Documotive at Clyde Valley
As part of the consolidation of its offices into a single, purpose-built headquarters, Clyde Valley Housing Association has abandoned paper and moved to an entirely electronic document and process management system from Documotive. Clyde Valley’s move to new offices was mirrored by the desire of its chief executive to also institute a cultural change and…
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Riverside opts for South View Systems EDM
Riverside Group, one of the UK’s largest housing groups with 50,000 properties under management, is in the middle of a project with South View Systems to index its tenant and property records and integrate its document and housing management systems across 17 offices. Richard Lyon, IT project manager, Riverside Group, said, “The challenge was that…
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Torbay Council packs its cases
Looking for greater efficiencies and to cope with seasonal demands for housing services and benefits assistance, Torbay Council has transformed its casework data operation from a mostly manual system to a single-point customer contact platform. Torbay has a population of around 133,000 people, which changes considerably with the seasons. The movement of people in and…
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