Eastleigh Borough Council has implemented an electronic document and records management system from Idox to speed up document retrieval, reduce its use of paper, and provide a faster response to revenues and benefits enquiries. The project involved transferring the paper-based records of EBC’s revenues and benefits unit onto a customised Idox workflow and storage system….
Eastleigh cuts paper with IdoxRead More →
Document Management
Preview of a digital future for CHP
CHP has been digitising and indexing its document archive since December 2008 with Preview as part of a digitisation programme. CHP was previously known as Chelmer Housing Association and looks after 7000 tenants in Essex. As well as having the day-to-day access and storage problems of having paper-based property and tenant files, CHP has a…
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E-documents at Sanctuary with EDM
Sanctuary Group has implemented electronic document storage and retrieval with the help of EDM Group, which has moved over 1 million documents online and continues to process a further 150,000 images each year. Sanctuary Group, which manages 73,000 properties and employs more than 5500 staff, faced the familiar problem of finding that its paper-based documents…
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Newydd Housing opts for innovative mail service
Newydd Housing Association has signed with CFH Total Document Management for its Docmail hybrid mail service. As with other hybrid mail services, Docmail lets customers compose their letters, manage address lists and do their mailings via their PCs; letters and mailings are sent electronically to Docmail, where the documents are then personalised, printed, enclosed and…
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Irvine Housing goes paper-free with Documotive
Coinciding with its move to new premises, Irvine Housing Association is in the process of moving to paper-free working with the introduction of an electronic document management system from Documotive. The Ayrshire-based housing organisation plans to electronically store and manage its housing tenancy and HR files, with the Documotive system expected to be live in…
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Unity hybrid mail service for housing
Housing associations could reduce the costs of their postal communications to tenants, contractors and suppliers by up to 70 per cent with the new Unity hybrid mail service. Developed by Haigh Consultancy Services and GI Direct, the Unity service lets housing associations send their post via the internet direct to GI Direct’s base in Leicester…
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