As part of the consolidation of its offices into a single, purpose-built headquarters, Clyde Valley Housing Association has abandoned paper and moved to an entirely electronic document and process management system from Documotive. Clyde Valley’s move to new offices was mirrored by the desire of its chief executive to also institute a cultural change and…
Paper-free success for Documotive at Clyde ValleyRead More →
Document Management
Riverside opts for South View Systems EDM
Riverside Group, one of the UK’s largest housing groups with 50,000 properties under management, is in the middle of a project with South View Systems to index its tenant and property records and integrate its document and housing management systems across 17 offices. Richard Lyon, IT project manager, Riverside Group, said, “The challenge was that…
Riverside opts for South View Systems EDMRead More →
Torbay Council packs its cases
Looking for greater efficiencies and to cope with seasonal demands for housing services and benefits assistance, Torbay Council has transformed its casework data operation from a mostly manual system to a single-point customer contact platform. Torbay has a population of around 133,000 people, which changes considerably with the seasons. The movement of people in and…
Torbay Council packs its casesRead More →
Eastleigh cuts paper with Idox
Eastleigh Borough Council has implemented an electronic document and records management system from Idox to speed up document retrieval, reduce its use of paper, and provide a faster response to revenues and benefits enquiries. The project involved transferring the paper-based records of EBC’s revenues and benefits unit onto a customised Idox workflow and storage system….
Eastleigh cuts paper with IdoxRead More →
Preview of a digital future for CHP
CHP has been digitising and indexing its document archive since December 2008 with Preview as part of a digitisation programme. CHP was previously known as Chelmer Housing Association and looks after 7000 tenants in Essex. As well as having the day-to-day access and storage problems of having paper-based property and tenant files, CHP has a…
Preview of a digital future for CHPRead More →
E-documents at Sanctuary with EDM
Sanctuary Group has implemented electronic document storage and retrieval with the help of EDM Group, which has moved over 1 million documents online and continues to process a further 150,000 images each year. Sanctuary Group, which manages 73,000 properties and employs more than 5500 staff, faced the familiar problem of finding that its paper-based documents…
E-documents at Sanctuary with EDMRead More →
