Greatwell Homes has deployed Mobysoft’s RepairSense platform along with its Damp & Mould module. The introduction of the RepairSense Damp & Mould Module has allowed the housing provider to rethink its approach to damp and mould, resulting in thorough documentation and systematic follow-ups. The module has also optimised procedures for carded jobs, reduced repeat visits…
Greatwell Homes’ D&M case management with MobysoftRead More →
Finance Management
Longhurst boosts income collection with Mobysoft
Longhurst Group has transformed its income-collection processes with Mobysoft’s RentSense software. The housing provider has reduced its arrears to 1.5 per cent, ahead of its target of 2.1 per cent. Mobysoft’s AI-powered platform has helped the housing provider to identify its priority cases and ensure that no cases are inadvertently missed. In turn, this has…
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Lambeth Council cuts arrears by £200k with Mobysoft
Lambeth Borough Council is using Mobysoft’s AI-powered RentSense platform to cut the arrears around its temporary accommodation (TA) by almost £200,000. Before the introduction of RentSense, the council’s small team of five income officers had to manually deal with a large number of arrears accounts using spreadsheets, leading to a backlog of cases. Belinda Lord,…
Lambeth Council cuts arrears by £200k with MobysoftRead More →
Thirteen’s award-winning debt recovery programme
Thirteen Group won the silver award in the innovation category of the inaugural Housing Technology 2024 awards. Kay Glew, Thirteen Group’s director of operations, explains the housing provider’s award-winning arrears management programme. Innovation is the future delivered; it lets us keep moving forward with purpose, to test boundaries and to find new ways to address…
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Procurement & innovation
Procurement usually gets the blame when innovation is blocked in social housing. Public-sector buying teams, with all their perceived rules and regulations, are branded as spend controllers, not disruption enablers. I’ve worked in housing procurement for nearly ten years so I recognise this label only too well. Sometimes it is justified (rigid public procurement laws…
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Apex Housing cuts arrears with Mobysoft
Apex Housing has partnered with Mobysoft to use its RentSense analytics platform to reduce its arrears and sustain its tenancies. Mobysoft’s RentSense platform uses AI and data science to analyse trends and payment patterns from across two million social tenancies, enabling housing providers to make ultra-early interventions and identify potential rent payment problems at the…
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