Plus Dane Housing has signed up with financial support service Lightning Reach to help its tenants reduce their bills. Lightning Reach’s online portal is intended to make it easy for people to find and apply for a wide range of personalised support, including grants, benefits and help with bills. Plus Dane’s tenants only need to…
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Finance Management
Welcome to 2025 – A year of purpose and innovation
As we begin 2025, Housing Technology is excited to bring you a year of fresh ideas, transformative innovation and purpose-driven strategies. This edition sets the tone for what promises to be a pivotal year, focusing on data standards, cutting-edge technologies and the amazing potential of housing providers to reshape our communities. We’re thrilled to announce…
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Editor’s notes – Does one size fit all?
Housing Technology has been working with the UK government’s Ministry of Housing, Communities & Local Government, HACT and Open Data Exchange to research, measure and report on social housing providers’ views of housing-specific data standards. After conducting an online survey (November 2024) of the Housing Technology community around attitudes to data standards, Housing Technology’s research…
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Tackling the payment challenge
With the value of rent arrears owed to local authorities alone skyrocketing by more than 70 per cent over the past five years, the housing sector is facing a critical crossroad. For many tenants, the cost of living crisis has compounded the strain on their finances, leading to difficulties in meeting their rent obligations. At…
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New technologies to watch
As 2025 begins, Housing Technology interviewed seasoned technologists from 8×8, Access Paysuite, FLS – Fast Lean Smart, Infinity Group, NEC Software Solutions and Plentific about which technologies housing providers should be considering for their future business plans. Which technologies should housing providers be looking at? Sue Michaelwaite, housing manager, 8×8, said, “One area that will…
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Voicescape’s triple council win for income collection
Voicescape’s Collections system has been chosen by Rugby Borough Council, Tameside Metropolitan Borough Council and Great Yarmouth Borough Council to improve their respective income collection processes. By using automations, behavioural insights and data-science tools from Voicescape Collections, the three councils want to improve their processes for collecting council tax, with an emphasis on identifying the…
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