Pivigo has developed AI software for housing providers to predict when tenants are likely to fall behind with their rent, up to six months before it happens. As well as looking into the future, Pivigo’s Rent Arrears Prediction platform distinguishes between high-risk and/or chronic arrears’ cases and temporary cases, enabling housing providers to focus their…
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Finance Management
Wrekin kickstarts digital transformation with Advanced
Wrekin Housing has embarked on a widescale digital transformation programme, starting with the adoption of Advanced’s Cloud Financials software. As a real-time, cloud-based solution, the housing provider’s new budgeting and forecasting system is based on live information; all changes to data are immediate and reporting processes that previously took days can be completed within hours….
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Mobysoft and Manifest’s integration partnership
Mobysoft and Manifest Software Solutions have formed a partnership to help housing providers reduce arrears at the same time as breaking down the data siloes caused by ‘application spaghetti’. Mobysoft is best known for its RentSense software used to combat rent arrears, while Manifest specialises in integration software and services for housing providers. The partnership…
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Q&A with Thirteen Housing – Dealing with service charges
A Q&A with Thirteen Housing Group’s Rob Thompson, head of finance (income), and Emma Parker, senior business partner (income), both of whom are primarily focused on setting service charges and rents. What problems did you have with service charges? Emma Parker, senior business partner (income), Thirteen Housing Group: There were a few challenges for us…
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Income teams & fear of change
In the economic squeeze triggered by the pandemic, there is more scrutiny on the millions of pounds tied up in tenants’ arrears. Income teams are expected to collect more while controlling costs and avoiding bad publicity and reputational damage. With visits, letters and phone calls falling out of favour, do housing providers’ income teams have…
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Untangling risk management
Risk management should be part of all housing providers’ ongoing business operations; after all, taking risks and mitigating those risks is part and parcel of everyone’s daily lives. However, in the context of risk management, it’s worth being a little more specific about what we mean, first to avoid confusion, and second as a way…
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